Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
The answer to this question depends on the Service quantity you choose, and any delays that may occur during delivery. Generally, it can take anywhere from a few days to a few weeks for you to receive your order. Some sellers may offer expedited fast delivery options for an additional cost, which can significantly reduce the delivery time. To get a better estimate of your delivery date, check the service page bullet point and tracking information if available.
To create an account, you need to visit our website or application of the service you want to sign up for, locate the “Sign Up” or “Create Account” button, and provide the necessary information such as your email address, full name, date of birth, and password. You may also be required to provide additional information such as your phone number or address. Once you have provided all the required information, click on the “Create Account” button, confirm your email address or phone number if necessary, and your account will be created. You can then access the service with your username and password. Here You can get step by step tutorial
To change your shipping address, you can usually do so by logging into your account on the website where you made your purchase. From there, you should be able to access your order information and update your shipping address. Alternatively, you can contact the seller or customer service team to request a change in shipping address. It’s important to make sure that you update your shipping address as soon as possible to avoid any delays in receiving your order.
To track the status of your order, you should look for a tracking number or order status page provided by the seller or shipping carrier. You can typically find this information in your order confirmation email or by logging into your account on the seller’s website. Once you have your tracking number, you can enter it on the carrier’s website to get updates on the status and location of your order. Some carriers also offer text or email notifications for updates on your shipment.
We accept all kinds of international payment methods. It’s totally hassle-free to pay for our company. We don’t store any kind of customer’s account payment information. The transaction with us is completely secure. Even we only get encrypted data from our client’s payment gateway. So that you can take our services without hesitation.
Yes we will charge sale tax, it’s up to billing address based.
Yes. We do worldwide delivery.
If you need to swap an item
Returns and Exchanges
We will refund your full payment if you are not satisfied with our services. In this case, you have to bring the documents of our services which you are not happy with. The transaction with us is 100% safe. Also if you want to exchange we can offer you any other service with that fund that you owe from us. Check our Refund Policy.
There is no chance to get wrong Service. Before Process your order we will inform you everything once you confirm then we will start work
We are not providing physical product so there is no chance to get damage item,
You don’t need to send mail. simple contact us through our Live Chat or by WhatsApp.
To receive customer support, you can contact the customer service department of the company either through our website contact-page or by phone. They may also have a live chat feature or a dedicated customer support email. Once you reach out to them, explain your issue or query in detail and provide any necessary information they may need to assist you. They will then offer you a solution or provide guidance on how to resolve your problem. It’s important to be patient and polite as they work to resolve your issue.
If you provide an incorrect requirement that was asked of you, it is important to promptly notify the party or parties involved in the project. This can be done through email or by reaching out us directly. In the communication, you should clearly state the error and offer a solution or alternative option. It is important to take ownership of the mistake and work towards finding a solution that will allow the project to move forward smoothly. Remember to prioritize effective communication and transparency throughout the process.
It depends on the specific order and the policies of the vendor. Generally, if an order has not yet been processed, there may be an opportunity to change or cancel the order with the vendor. However, if the order has already been fulfilled or delivered, it may be too late to make changes. It’s important to check the our refund ir exchange policies and contact our customer service team as soon as possible to inquire about changing or cancelling an order.
This question doesn’t quite make sense, as a service is not physically stocked like a product. If you are referring to pre-ordering a service that is in high demand and may have limited availability, it may be possible to pre-book or pre-pay to secure your spot. However, it’s best to contact us to inquire about pre-order policies and availability.